Deal Was Not Applied to Cart

You’ve scanned an item that is marked as having Shop Fetch savings on it, but don’t see the savings applied. Your next step should be to take a look at the Deals page in the app. Tap on the tile for that item and read the details for that Deal.

Did you meet the criteria to get the savings? (Ex. Buy 2 save $.75 off)

Tap the deal for details; Have you exceeded the number of times the coupon can be redeemed in a particular transaction, or during a particular time period?

If you’re still experiencing issues, feel free to contact us at and share it with us. We’ll be sure to get things straightened out.


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