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Camera is Black or Camera Not Found

Camera is black/camera not found:

  • It means that Fetch does not have permission to use your device’s camera.

How to fix it:

  • Go into Settings, scroll down until you see Shop Fetch among the listing of installed apps and tap on it.
    Toggle the Camera switch to On.

You can improve the app’s functionality by:

  • Locate the Shop Fetch app under your device's settings.
  • Make sure you have Location set to “While Using the App”
  • Use Cellular Data is also toggled On.
  • For best performance, this is what your settings should look like:

iOS                                                 Android

Your_Settings_Should_Be..._2.pngScreenshot_20170525-075913.png

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