Setting Up & Managing My Shop Fetch Account

Name or Email Update

In order to change your name or email, contact us at and we’d be happy to do that for you!

Include in your email:

  • The name under which your account is listed.
  • The email currently tied to your account.
  • Whatever information you want to change: email, name.

Password reset

If you would like to change your password, please open the Shop Fetch app on your phone.

  1. Tap "Log In"
  2. Tap "Forgot Password"
  3. Enter your email, and press "OK"
  4. Go to your email and follow the link to re-set your password. 

If you do not receive an email, it is likely that we have the wrong email address. Please contact and we can help get that corrected.



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